Omnichannel AI Service Platform

Reinventing
Guest Communication with AI

DEX Travel Tech’s Omnichannel AI Service Platform centralizes guest communication in one powerful hub. From reservations to service requests, every interaction is managed by AI—offering 24/7 multilingual support, seamless integrations, and conversion-driven strategies that maximize revenue.

24/7 multilingual assistance across chat and messaging platforms
Immediate replies to inquiries, quotes, and pending bookings
More time for your team to focus on sales instead of routine questions

All-in-One
AI Modules for Hospitality Excellence

Automated AI
Messaging
Flows

Send the right message at the right time—order confirmations, abandoned booking reminders, pre-arrival and post-stay follow-ups—automatically tailored for each guest’s journey. A powerful drag-and-drop flow editor makes implementation effortless.

  • Personalised messaging journeys made simple

  • Abandoned booking recovery boosts conversions

  • Operational messaging on autopilot

AI Booking Agent

A virtual assistant that handles inquiries instantly—availability, pricing, booking—across every channel. Fully multilingual and customizable, it frees your team to focus on closing more deals.

  • 24/7 real-time booking support

  • Natural, brand-aligned conversation

  • Automated lead qualification

Omnichannel Inbox

A unified dashboard that brings together messages from WhatsApp, Instagram, email, web chat, and more. Keep guest communications seamless with a centralized view and faster response times.

  • Consolidated guest messaging in one place

  • Quick and consistent interactions

  • Operational efficiency and improved guest satisfaction

Inbound Reservation CRM

Manage all incoming reservation inquiries—from quotes to confirmations—in a centralized system. Automate workflows, follow-ups, and guest communication so every opportunity is handled with speed and personalization.

  • Centralized inquiry and response management

  • Time-saving automation for your team

  • Highly personalized engagement that drives conversions

System Integrations

Seamlessly connect with your PMS, CRS, booking engine, channel manager, or payment gateway. Ensure that data flows seamlessly and operations remain frictionless.

  • Broad compatibility with hotel systems

  • Secure and seamless data synchronization

  • Smooth integration, zero disruption

Results & Numbers

Agent Productivity
3x
More sales productivity for reservation agents
Agent Productivity
50%
Reduction of non-sales related calls & emails
Sales Performance
22x
Customer ROI (Return on investment)
Sales Performance
2x
Higher conversion rate on each channel

Discover Travel Tech Solutions Tailored to Your Brand

Convert more guests into bookings

Travel tech solutions built to increase your revenue

Convert more guests
into bookings

Travel tech solutions built to increase your revenue